Privacy Policy

Overview

Cocktail Playbook ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website and purchasing our products or services, you consent to the practices described in this policy.

Information We Collect

Information you provide directly

• Name and email address (account registration, newsletter sign-up, contact forms)
• Billing and shipping address
• Payment information (processed securely by Shopify Payments — we do not store card details)
• Communications you send us

Information collected automatically

• IP address, browser type, and device information
• Pages visited, time on site, and referral source
• Cookie and tracking pixel data (see Cookies section below)
• Purchase history and course access records

How We Use Your Information

• Processing and fulfilling your orders and course purchases
• Providing access to digital course content
• Sending transactional emails (order confirmations, access credentials)
• Sending marketing emails where you have opted in — you may unsubscribe at any time
• Improving our website, products, and customer experience
• Complying with legal obligations
• Displaying relevant advertising on Meta (Facebook/Instagram) and Google platforms

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and improve your experience:

• Essential cookies: Required for the site to function (cart, checkout, session management)
• Analytics cookies: Google Analytics — help us understand how visitors use our site
• Advertising cookies: Meta Pixel and Google Ads — used to measure ad performance and serve relevant ads

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

We share your information with trusted third parties only as necessary to operate our business:

• Shopify Inc. — our ecommerce and payments platform (servers located in the United States and Canada)
• Google LLC — analytics and advertising (Google Analytics, Google Ads)
• Meta Platforms Inc. — advertising and conversion tracking (Meta Pixel)
• Email marketing providers — for newsletter and automated email delivery

These parties are contractually bound to protect your data and may only use it for the purposes we specify. Some services are hosted outside Australia; by using our site you consent to this transfer.

Affiliate Links

Some pages on our website contain affiliate links (primarily Amazon Associates). We receive a small commission when you purchase through these links at no additional cost to you. We do not share your personal information with affiliate partners. Please see our Affiliate Disclosure for full details.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. All payment transactions are encrypted using SSL technology and processed by Shopify's PCI-compliant infrastructure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Purchase records are retained for a minimum of seven years in accordance with Australian tax law. You may request deletion of your account and associated data at any time (subject to legal retention requirements).

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Unsubscribe from marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

Contact Us

For any privacy-related enquiries, please contact us at hello@cocktailplaybook.com. We will respond within 30 days.