FAQ

Frequently Asked Questions

Do I need experience to start?

No experience required. Our courses start from zero and are designed for complete beginners.

Is access lifetime?

Yes. Every course purchase gives you lifetime access — no deadlines, no expiry.

What is the refund policy?

All courses come with a 30-day money-back guarantee. Contact us at hello@cocktailplaybook.com within 30 days of purchase.

What do I need to get started?

A few basic bar tools and common spirits. We guide you through exactly what to buy — our Bar Essentials page covers everything you need from day one.

How do I access my course after purchase?

You will receive an email with login details immediately after purchase. Your course is accessible from any device at any time.

How do I contact support?

Email us at hello@cocktailplaybook.com or visit our Contact page. We respond within 1-2 business days, Monday to Friday AEST.